Common Questions & Answers
Clear answers! It really is that simple.
Unlike many companies that only try to sell you a brand-new roof, our goal is to give you choices that fit your specific needs, not choices that make us the most money. In many cases, you don't even need a whole new roof. Simple repairs or a roof rejuvenation treatment might be all it takes to fix the problem.
When you call MVP Roof Pros, you can relax knowing your roofing problems are solved for good.
Most roofing quotes are just "guesstimates." This means if a roofing company finds hidden problems after they tear off your old shingles, they will raise the price, leaving you with a surprise bill. We don't think that is fair.
Our Price Lock Promise means we take on all the risk. We use a simple, three-step verification process to make sure your price stays exactly what we said it would be:
Once these steps are finished, your price and your plan are locked in.
There are no tricks, no hidden fees, and no surprises. If we missed a detail during our inspection, we pay for it—not you! This isn't a sales gimmick; it is our way of making sure we do the job right.
Everything our company does is built to protect you. We believe that when you trust a professional roofing company to inspect your roof, you should never have to pay for that company's mistakes.
Some companies will intentionally leave important items off their initial quotes just to make their prices look lower at first. We don't operate that way. We take full responsibility for our inspections. As long as we can verify the details of the project, we take on all the financial risk—not you.
Don't Forget! Be sure to ask us about our $30,000 and $250,000 protection guarantees to learn how we keep your investment completely safe.
We run our business based on honesty and doing the right thing, not just rushing through as many jobs as possible. To us, you are never just a number on a spreadsheet.
Here is how we make sure your project is handled correctly from start to finish:
We believe in a "Teach, Don't Pitch" way of doing business. This means our goal is to help you understand your roof's health, not just pressure you into buying something so we can hit a sales goal. If your roof still has plenty of life left in it, we will be the first to tell you!
Instead of jumping straight to a costly replacement, we look for ways to protect your home and your wallet. We offer alternative options like:
Our job is to give you all the facts and information about your roof. Once you have the data, you make the final decision on what is best for your home.
Not every old roof needs to be completely torn off and replaced. If your shingles are still strong but are starting to dry out and lose their natural oils, our Roof Rejuvenation treatment can save the day. It can add 5 to 15 years of life to your roof for a much lower price than a full replacement.
During our inspection, we use a sensible, "Logic-First" checkup to show you exactly how healthy your roof is and how many years it has left.
This treatment is likely the perfect match for your home if your roof:
Most roofing companies use a "free inspection" as an excuse to get to your house and give you a high-pressure sales pitch. They are often just looking for problems so they can convince you to buy a brand-new roof.
Our Performance Audit is completely different. It is a highly detailed, scientific checkup for your entire roof system. Instead of just trying to sell you something, we test how well your roof is actually doing its job.
During our Performance Audit, we carefully examine:
Before our team drives a single nail into your roof, our company owner personally reviews the entire work plan, your property's layout, and all the technical building requirements.
We look at the big picture instead of just glancing at your shingles. During this review, we look closely at:
By double-checking every single detail before the work even begins, we make sure we make the "right play" the first time. This careful planning prevents the expensive mistakes or accidental property damage that often happen when less careful contractors rush into a job.
We never make empty promises like "your insurance company will cover everything" or "you will get a free roof." Dishonest companies often chase after big storms and make these wild promises just to see what they can get away with. Filing random or fake claims can ruin your insurance record and cause you to lose your "no-claims" discounts.
Everything we share during your consultation is clear, honest, and easy to prove. This gives you confidence from the very start.
We Stand Up for You with Real Proof
We use our expert knowledge of storms and insurance to act as your trusted partner. Instead of playing games with your insurance company, we focus on the facts:
Because we are honest, thorough, and professional, over 95% of our insurance claims get approved. We get your roof fixed correctly without risking your insurance reputation.
Our main goal is to protect your family and the memories inside your home. If a leak or another problem pops up later, we won’t hide behind confusing rules or fine print in a contract. Every single job we do is built to strict MVP Performance Standards, and we proudly stand behind our work.
We view ourselves as your long-term partner in keeping your home safe, not a "one-and-done" contractor that disappears as soon as the job is over.
When a roof has an issue, you cannot afford to wait. While many big-name companies will make you wait months just to schedule a repair visit, we act quickly:
We don't believe in just doing a job and then disappearing. To us, you are a neighbor, not just a project number on a clipboard.
Because we want your roof to last as long as possible, we offer regular checkup programs to keep your roof in "championship condition" for decades.
We Are Always Here to Help
Even years down the road, you can always count on us:
Replacing a roof is definitely a messy job, but we treat your home just like we would treat our own family's property. We follow a strict "Clean-Site" plan on every single project to keep your yard looking great.
Here is exactly how we protect your home while we work:
Nail-Free Guarantee: Don't forget to ask us about our Nail-Free Guarantee to learn how we promise to leave your yard completely clean!
Experts estimate that 90% of attics do not get proper airflow. It helps to think of your roof as a complete system working together, rather than just a cover for your house.
If your attic cannot breathe, trapped heat and moisture will cause your new shingles to "bake" from the inside out.
What Happens When an Attic Can't Breathe?
Without proper ventilation, you run into two major problems:
How MVP Roof Pros Protects Your Roof
We don't guess when it comes to airflow. Our team calculates your roof's Net Free Area (NFA) requirements. This is just a precise way of measuring exactly how much open air space your attic needs.
By getting this number exactly right, we make sure air flows perfectly and your investment stays safe!
Many roofing companies just sell you the job and then hire the cheapest outside workers they can find to do the actual building. Then, they leave a salesperson or a regular project manager in charge of the job site.
While MVP does work with highly skilled trade partners, we do things differently. Every single one of our jobs is run by our own MVP On-Site Supervisor.
Why an On-Site Supervisor Matters
Having a true MVP leader physically on your property means:
